If you can not find Order Email in your email box sent via system,then use following methods to find order number.
1.Before paying by internet bank, you can note down the order number of system, see below:
2.If you do not note down system order number, then following the information below to find the correct order number:
工行:
工行e支付--订单明细--选择查询时间--回单.
ICBC：
ICBC Epay--Check order payment detail (on the left side menu)--choose starting/ending date--click Enquire button---Click detail to get order information
招行/China merchant bank:
网上支付---交易查询,选择查询时间---订单号
建行：
我的账户----我的网银----近期交费纪录----合同号
China construction bank:
My A/C---My internet bank ---Recent payment record---Contract No.
农行：
查询----缴费支付-----网上支付交易查询----订单编号和商户名称
Agriculture bank of China:
Bill payment----Online payment inquire----order number and Name of Merchant
3.If you pay via Alipay, please logon on your Alipay account at www.alipay.com and find the order number over there.
4.If you pay via mobile recharge card, please provide serial number (17 digites) and pin (18 digits).